Predict. Plan. Perform.®
Local Government entities face escalating crisis events. Whether excessive use of force, First and Second Amendment Violations, sexual misconduct, racial discrimination, workplace violence, or other exposures, leadership is under attack intensified by failure to recognize or respond to emerging crisis circumstances or threats.
CRISISRisk™ has decades of successful hands-on crisis experience in the local government sector.
CRISISRisk’s CRISISCoach® provides immediate access to dozens of decision tools, resources, documents, plans, e-learning courses, certifications, and 24/7 live support to assist during each of the four crisis stages (BEFORE, IMMINENT, DURING, and AFTER).
Value Proposition
At CRISISRisk, we seamlessly integrate our services with both Underwriting and Claims departments to enhance the design, pricing, and profitability of our programs.
Our experienced team aids in the development and modification of policy language, driven by expert analysis. We offer geographic exclusivity and the CRISISRisk CRISISCoach Program, which not only reduces the frequency and severity of incidents but also ensures member retention, giving our clients an immediate competitive edge. Our approach includes engaging insured members right from onboarding and offering pre-claim support at no extra cost, ensuring they feel supported at every step. With CRISISRisk, insured members have 24/7 access to immediate, experience-tested crisis response without the need to independently find and retain a crisis manager. This hassle-free access extends to our comprehensive suite of tools and resources—including the CRISISCoordinator, VCRA, and CRISISAdvisor—available around the clock without any additional charges, emphasizing our commitment to being a steadfast partner in crisis management.
Proprietary Services
CRISISRisk offers a comprehensive suite of services designed to equip agents, brokers, and insured members with the tools they need for effective crisis management and legal preparation.
Our services include access to pre-litigation legal advice, agent and broker online program training, and 24/7 online access to crisis experts. We provide a variety of assessment tools, along with automated and custom onboarding processes for clients, insureds, and members. Our e-learning platforms feature certified programs for CrisisAdvisors™ and CrisisCoordinators™, enhancing professional crisis management capabilities.
Further, we offer robust support and response services for claims, alongside a wide range of DIY planning tools and training modules covering critical topics such as workplace violence, crisis management, and behavioral risks. Our training extends to live virtual crisis advisory services available 24/7, member and insured surveys, and in-depth program analysis with regular monitoring and reporting. Additionally, we support our clients with sales and marketing programs, publications, and security site assessment program checklists for businesses and schools.
CRISISRisk also provides the Virtual Crisis Response Advisor™ (VCRA), addresses the four crisis stages, and guides decisions, actions, and communications. Our comprehensive training is available through both e-learning and recorded sessions, focusing on critical incident responses, behaviors of concern, site assessments, crisis communications, and planning. To further support ongoing education and engagement, we offer webinars that delve into key crisis management strategies and insights.
View References
CRISISAwareness
Government entities face increased crisis events and the accompanying loss of control. It is now vital that every team member be able to identify signs of potential crisis events and understand that if they see something they must say something.
In just a few minutes, The CRISISAwareness e-Learning module provides essential information and tools for every employee to teach them how to recognize the signs of a potential, impending crisis.
CRISISCoordinator ™
The Certified CRISISCoordinator e-Learning and certification have been designed to train a crisis coordinator in each member entity with the information needed to Recognize, Identify and Alert leadership before, imminent, during, and after a crisis.
The CRISISCoordinator curriculum’s 12 eLearning courses are based on years of crisis management experience and utilize learning objectives, animations, subject matter content, interactive decision questions, and quizzes.
CRISISAdvisor ™
The Certified CRISISAdvisor Curriculum trains a key person within the member’s organization to Understand circumstances prior to or duing a crisis, to Advise leadership as to what Decisions, Actions and Words are most appropriate and to provide ongoing support until control is restored.
Building upon the tools and documents in the CRISISRisk VCRA., the e-Learning curriculum mixes animations, text, images, voice-overs and quizzes.
